Privacy policy
Privacy Policy
ICICOSMETIC LTD ("we", "us") operates ici21.com. This policy explains how we collect, use and protect your personal data in line with UK GDPR and the Data Protection Act 2018.
Information we collect
- Contact and order details you provide (name, email, phone, billing and delivery address).
- Payment information, processed securely by our payment providers (we do not store full card details).
- Technical and usage data such as IP address, device and browsing activity, collected via cookies.
How we use your information
- To process and deliver your orders and provide customer support.
- To send order updates and, where you have opted in, marketing communications.
- To improve our website, prevent fraud and meet legal obligations.
Sharing your information
We share data only with service providers who help us run our store (for example payment processors, shipping and fulfilment partners, and analytics providers) and where required by law. We do not sell your personal data.
Cookies
We use cookies to operate the site, remember your preferences and measure performance. You can control cookies through your browser settings.
Your rights
You have the right to access, correct, delete or restrict the use of your personal data, and to withdraw consent or object to processing. To exercise these rights, contact us at info@ici21.com.
Data retention
We keep personal data only for as long as necessary to fulfil the purposes described above and to meet legal and accounting requirements.
Contact us
ICICOSMETIC LTD (trading as ici21)
Dephna House, 7 Coronation Road, London, NW10 7PQ, United Kingdom
Email: info@ici21.com
Phone: +44 121 318 9330